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So far Jessica Bertsch has created 457 blog entries.

How to Set Realistic and Attainable Goals in Business

Whether it’s January 1st or December 31st or any of the days in between, there’s never a bad time to set business goals for yourself and your company. Businesses are living, breathing entities. They change and grow, or they die. And what breathe life into and give direction to a business’ future? Goals. But not just any goals—goals that are realistic and attainable. So how do you set realistic and attainable goals?

Be (brutally) honest. How has the past business year been for you? Revisit both your successes and the times your company has fallen on its face. The things you rocked and the things that got away from you. Where did you knock it out of the park? How did you misstep? Both your successes and your failures can (and should) inform the path moving forward. Learn from both.

Do your homework. What’s the latest, greatest in your industry? How is the way people do business in your field shifting? What are your competitors and peers doing that’s working? Not working? How is customer behavior changing and how might that impact how/where you find and engage with them? Setting yourself up for success in creating and meeting goals starts with you arming yourself with as much information as possible.

Be SMART. The philosophy of SMART goal setting isn’t new; it’s been around since the 1980s. Its staying power is because it works. You want your goals to be specific, measurable, achievable, relevant, and time-bound.

Specific – Pretend you’re a newspaper reporter and answer the W’s: Who’s going to be
involved? What are you trying to accomplish? When will you do this by? Where are the relevant events/locations? What obstacles might you face? And the most important question—Why is this a goal that matters?

Measurable – How will you know if you’ve reached your goal? What metrics will you use? Dollars spent/earned? Number of sales, customers, locations?

Achievable – Can you realistically do what you’re setting out to do? Do you have the skills, time, and resources? If you don’t, can you acquire what you need?

Relevant – Does the goal align with your business plan/strategy? Just because you can do something doesn’t necessarily mean it’s a good use of your time and attention. Does it make sense to your broader vision for your business?

Time-bound – Remember when you just asked yourself when you’d do this by? (See above.) Set a deadline or target date, not just for your goal, but also for all the milestones along the way. For instance, if your goal is to bring in 100 new customers by the end of the year, where are you at three months in? Six? Nine? Not only should you have a deadline for your goal, but you should also be monitoring your progress toward that goal year-round. That gives you the opportunity to assess where you’re at routinely and to make any adjustments as necessary.

Get your team involved. The view from a leadership role is not necessarily the same as the view of the people taking calls, knocking on doors, fielding complaints, or working the systems you have in place. Sure, if you’re a great leader, you’ve got your finger on the pulse of your business. But you’re likely not interacting with customers and vendors, etc. Ask the people who are working the plan.

When your team responds, don’t just listen—commit to making changes to the things that need to be fixed. And this commitment doesn’t just apply to the troubleshooting part of your business. Ask your team members what their hopes and dreams are for the company. What their brilliant ideas are that might just take your business to the next level. When team members have buy-in, they will work harder for a company that values them and solicits their feedback.

Have a plan for your plan. Written goals are great. Know what’s better? The plan to implement those goals and the follow-up along the way. What will it take to get those goals off paper and have them work to grow your business?

Name the responsible people, teams, or departments. Grace is setting up the new
CRM system that manages information regarding customer engagement. Joe is communicating with team leads monthly for updates and feedback. Sarah is coordinating the celebration lunch if you’re on target with your numbers. Whatever the goal is, someone should be tasked with taking responsibility for each piece of the puzzle.

Put it on your calendar. When are you meeting to check in with each other and report on progress/obstacles? When are reports due? What’s your deadline for meeting your goal? When’s that celebration lunch? Put it all on the company calendar where everyone can see what’s being tracked and by when. Scheduling time for such things conveys the urgency and priority of your goals to your whole team.

Allocate the necessary resources. What do you need to set your goals in action? Budgeting more money for social media? New equipment or software? Specialized training or a staff retreat? Employee incentives? More employees? Look at what you’re hoping to accomplish and assess what resources will be required to make it happen. If you can’t find or create what you need to pull it off, perhaps this isn’t the time for this particular goal. If that’s the case, put it on your goals bucket list and go back to the drawing board to determine what’s possible with what you have available to you.

Big dreams. Little steps. Dream the biggest possible dreams. Want it all for your business and believe that all is possible. But a goal isn’t a dream; it’s the vehicle that turns dreams into reality. The trick is to create goals that are bigger than where you currently stand, but not so big that you’re done before you’ve started. So be honest with yourself. Do your homework. Be SMART. Get your team involved. Plan to work your plan. Put the necessary resources in place. And get to work on those attainable and realistic goals that are going to propel your business ahead.

Need some inspiration for where to start with your goals for a new business year? Click here.

2024-01-26T13:51:24-05:00January 2nd, 2019|PowerTips e-newsletter|

New Powerhouse Team Member

Shelley is a visual designer and front-end developer who has had worked for over 12 years on projects that support the development of water and transportation infrastructure internationally in developing countries, support and encourage the professional development of physical therapists, provide American diplomats in training with digital textbooks, and support the marketing and design vision for a variety of nonprofits. She is passionate about understanding what drives people to information, exploring innovative strategies, designing user-friendly deliverables, and learning new skills. She graduated from Belmont University in Nashville, TN in 2006 with a BFA in design communications and currently resides in Arlington, VA.

When she’s not working, you can almost always find her exploring the Washington, D.C. area; planning her next travel adventure; in the kitchen experimenting with a new recipe; or simply enjoying the company of her boyfriend, friends, and (last but not least!) dog, Liam.

2024-01-26T13:48:55-05:00December 31st, 2018|Powerhouse News|

New Powerhouse Team Member

Meghan Traynor is excited to join Powerhouse Planning as a Social Media Specialist. She is a proud Coast Guard spouse currently residing in Alameda, California with her husband and their newborn son! Meghan graduated in 2015 with a degree in early childhood education. She started out as a teaching assistant and worked her way up to be the assistant director of a preschool. While Meghan loves teaching and all the rewards that come with it, she has decided to start down a new path as a freelancer so she can stay at home with her son and still be able to help support her family and her husband’s career.

2024-01-26T13:48:55-05:00November 8th, 2018|Powerhouse News|

Nurturing Small Businesses and Small Humans

By: Lakesha Cole

I caught myself this morning putting on makeup with one hand, the other occupied with a toddler whining because she can’t wear red lipstick to school, all the while remaining fully engrossed in a foreign conversation about anime with my STEM-loving 13-year-old daughter. I’m a work-from-home-mom, author, speaker, and retail entrepreneur. These post-military days, I raise my kids in Tampa, Florida and run businesses in North Carolina and Virginia. Are you exhausted yet?

Moms everywhere are making it happen and “having it all,” concurrently starting and nurturing small businesses and small humans—both of which are never-ending jobs.

Meet Tiffany Eve Lawrence, mommy and founder of Covered Cubs. She’s a Marine spouse and mom to twin 6-year-old daughters, Lyla and Ava. She’s known among her friends as the outgoing and outspoken one who makes friends easily. Her interpersonal skills suited her well for military life and led her to start her own business. Tiffany is hands down one of the most genuine and inspiring examples of mom entrepreneur success I could share with you today.

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2018-10-30T14:16:13-04:00October 25th, 2018|CEO Highlight, PowerTips e-newsletter|

DID YOU KNOW?

It’s our anniversary! Powerhouse Planning turned six years young in 2018, and CEO Jessica Bertsch has big plans on the horizon. When she launched her entrepreneurial vision in 2012, she did so with a plan to lean on the skills of an untapped resource: military spouses. As Powerhouse experienced upward mobility, Jessica’s team expanded to reflect a unique talent pool transcending geographic barriers. And that means delivering more services to small business owners at a budget-friendly cost. Whether you’re looking to plan a large-scale event or revise branding in 2019, Powerhouse’s suite of services covers it all.

Learn more about how Powerhouse Planning is giving opportunities to freelancers around the U.S. while also helping entrepreneurs grow: Powerhouse CEO Reflects on Company’s Growth, Defining Moment.

2018-10-25T13:46:28-04:00October 25th, 2018|PowerTips e-newsletter|

How to Create Buzz for Your Event

By: Kylie Hastings

The key to a successful event is to get people talking about it before it even happens. Orchestrating a good buzz for the venue, conference, gala, or whatever type of event you are hosting will increase ticket sales and attendance while also helping you anticipate the success. But where do you start?

Here are five steps for making your event the talk of the town—or the internet:

Put a hashtag on it.

 Social media is your first stop when it comes to getting people to talk about your event. Create an event page on Facebook and LinkedIn, then promote on your own Instagram and Twitter accounts. You will also want to create an event-specific hashtag and include it on any social media promotion, including graphics.

This is where your team will come in handy, too. Assign specific tasks to your marketing team so that a strategy can be implemented. For example, acknowledge any posts or comments that are made in relation to the event. Someone should be responsible for monitoring feedback and questions. The better customer service you display on social media, the more interested those who see it will be in attending your event.

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2018-10-25T13:47:06-04:00October 25th, 2018|Marketing Buzz, PowerTips e-newsletter|

The Follow-Up: Tips for Not Losing Conference Momentum

By: Angela Caban, MHRM

There is nothing quite like the opportunity to get away from the everyday routine of your office and attend a conference to build up your career. The learning, networking, and professional lunches may have you feeling amped up, energized, and ready to share with the world everything you have learned.

However, conferences can also have a crazy period of nonstop meet and greets, to the point where your head is spinning from all the overwhelming connections being made. Plus, you are probably thinking about getting settled back into your office, tackling the emails waiting for you, and attending the meetings that will follow. It’s easy to get overwhelmed and lose the momentum built within a few hours of returning home.

How will you remember everything you learned, and, most importantly, how will you preserve the post-conference glow and maintain your revived energy?

Before heading home, there are a few must-do items that will help keep the momentum going and get you organized before you dive back into the mayhem of the office.

  1. Brain dump.

Have you ever arrived home to read over your notes and not understood one word you wrote? Somewhere between the overload of conference information and the hastiness with which you wrote down the ideas you wanted to remember, you may realize that this would be the perfect time to know shorthand. Two things to do before heading home, when everything is still fresh in your brain, are to review and to rewrite important notes. I typically carry two notepads with me—one for housing the scribbly day of notes and the other for rewriting any important ideas I want to remember and share with others. Here’s another tip: Search the conference hashtag online. Oftentimes, on the day I travel, I will dive down the hashtag rabbit hole and jot down anything I may have missed from other attendees and sometimes even the speakers.

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2018-10-25T13:48:16-04:00October 25th, 2018|Business Etiquette, PowerTips e-newsletter|

Client Profile: MILLIE

“The Powerhouse team has been essential in helping us scale our venture in a way that has the potential to help so many more military families than we’d ever dreamed. Jessica’s rock-star team of military spouse talent was a key element in our choosing to partner with them. Organized, professional, precise, and punctual are just a few of the ways I would describe Powerhouse and their work, and I would recommend them 1,000 times over for anyone looking for a strategic content or marketing assist.” – Kellie Artis, COO of MILLIE

 

2018-10-26T14:59:18-04:00October 25th, 2018|PowerTips e-newsletter, Service & Success|

MILLIE Launches New Tools to Improve PCS Experience for Military Families

Powerhouse Service Provided:  External Communications

Moving is a part of military life that will always be a constant. Whether you’re on the go every two to three years, or you get to homestead at a duty station a little longer, at some point there will be orders in hand. And even though this component of the lifestyle has been around forever, families have been facing increasing hardships in recent years. That’s where MILLIE comes in.

MILLIE was created to ease relocation burdens by helping service members and their loved ones feel at home before they even get there. Through a mix of current intel about a duty station and boots-on-the-ground professionals, the company creates peace of mind for every stage of a PCS. Scouts, for example, are scattered around the U.S. and serve as eyes and ears for all of the questions a military family may have. Gone are the days where a military spouse in California has to choose a house sight unseen in North Carolina. Instead, MILLIE’s Scouts will gather information, complete tasks, take photos, and help clients make informed decisions.

Powerhouse Planning recently worked with MILLIE to help launch a new project called Agent Intel, which connects real estate agents to an exclusive subscription-based portal with tools to communicate effectively with military consumers. The goal is to streamline the PCS move for families who have anything but time to waste while also educating real estate professionals on matters important to a military client—like navigating the VA Home Loan process.

Kellie Artis, COO of MILLIE, says her team’s overall focus is to help military families feel more in control of what can be an overwhelming process by giving them tools they can trust. And that trust stems from the fact that each resource is created by someone who is familiar with the military because MILLIE is built on a philosophy of “keeping it in the family.” Artis works directly with veterans and military spouses to craft each of MILLIE’s offerings.

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2018-10-26T15:00:43-04:00October 25th, 2018|PowerTips e-newsletter, Service & Success|

Conference Connection Tools

There are so many moving parts when planning a professional conference, and keeping it all organized can be the difference between a success and a dud. As technology continues to advance the more traditional ways of event planning, software tools are simplifying the process of spreading the word about events, both big and small. Below are just a few of our favorite resources that transform the conference experience for both the planner and the attendee.

Whova – This award-winning event planning app allows organizers to connect attendees all in one place. It is the ultimate networking tool for before, during, and after an event, and conference planners can use it to distribute agenda updates, session information, and any last-minute details. Whether you anticipate a few dozen or hundreds of registrants, this management software brings you the latest technology in an easy-to-navigate way.

Eventbrite – The world’s largest event technology platform allows users to create an event-listing page that reflects the appropriate theme and vision. Plus, the use of the page is free if the tickets are free, and then pricing increases depending on what you are charging. Some of the features include a built-in payment processing, sales tracking, automated communication tools to update attendees, and support. And if you make your event public, more eyes are likely to land on it because visitors to the site can search by interests and location.

Social Wall – If you want to create buzz and excitement about your event, you need to let your attendees spread your message. A Social Wall (or Twitter Wall if you prefer to focus on one platform) encourages attendees to be social while sitting in your sessions. It is a display screen that gathers all social posts in one spot so that onlookers can watch the conversations live. Plus, after the event you can pull all of that goodness together for post-conference promotion. Taggbox is a social media aggregator that offers plans starting for free as well as options based on the size of your business.

2018-10-25T13:52:13-04:00October 25th, 2018|Business Resources, PowerTips e-newsletter|
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