About Jessica Bertsch

This author has not yet filled in any details.
So far Jessica Bertsch has created 452 blog entries.

Powerhouse Planning Earns 2026 Global Recognition Award for Excellence in Workplace Culture

Fairfax, VA (April 16, 2026) – Powerhouse Planning has been awarded a 2026 Global Recognition Award, a distinction reserved for organizations demonstrating exceptional performance across leadership, innovation, service, and workplace culture. Selected from more than 15,000 annual entrants, fewer than 6 percent of applicants receive this recognition, placing Powerhouse Planning among a highly competitive and accomplished group of honorees.

Powerhouse Planning was recognized under the Workplace Culture category for building a high-performing, people-first organization that delivers consistent, measurable results for its clients while maintaining a deeply connected remote workforce. The company has established a strong operational model that pairs clients with carefully selected freelance professionals based on both technical expertise and cultural alignment.

Over the past 12 months, Powerhouse Planning has achieved a 95 percent client satisfaction rate and a 95 percent client retention rate. In addition, 96 percent of clients rate the company highly in responsiveness, professionalism, and quality of work. These metrics reflect a sustained level of excellence that contributed to the organization’s selection for this award.

Founded by Jessica Bertsch, Powerhouse Planning was built on the principle that remote work can foster strong community, cohesion, and performance when intentionally designed. The company’s workforce includes military spouses and highly skilled professionals from across the United States, each selected for expertise, adaptability, and alignment with client needs.

Powerhouse Planning has implemented structured internal programs to support both professional and personal growth among its team members. Monthly Power Hours and Empower Hours provide opportunities for collaboration, knowledge sharing, and skill development. This approach has resulted in a team member satisfaction rate exceeding 84 percent, demonstrating that a remote freelance workforce can achieve high levels of engagement and connection.

Client success is a core operational priority at Powerhouse Planning. Through its client nurture program, the company actively monitors the client engagement progress and adapts to evolving client needs. This proactive approach has contributed to long-term partnerships, with many client relationships extending beyond three years.

The company also recognizes long-standing client relationships through its Powerful Partnership Award program, which celebrates milestones at three, five, and seven or more years of collaboration. These partnerships underscore the consistency and quality of service that define Powerhouse Planning’s approach.

The Global Recognition Awards evaluation process incorporates the Rasch measurement model, a rigorous methodology that enables objective comparisons across applicants. Powerhouse Planning’s performance was validated as consistent and repeatable across engagements, reinforcing the strength of its operating model.

Powerhouse Planning’s recognition reflects measurable success across multiple performance dimensions, including leadership, innovation, service delivery, and workplace culture. The organization has created an environment where freelance professionals operate with a level of commitment and integration typically associated with full-time teams.

The company maintains a 100 percent commitment to continuous improvement, supported by structured feedback systems and a freelancer mentor program designed to enhance performance and professional growth.

A spokesperson for Global Recognition Awards stated, “Powerhouse Planning has demonstrated what it means to lead with intention by aligning exceptional talent with client needs while maintaining a strong, connected remote workforce. This is the type of achievement the Global Recognition Award was designed to honor.”

About Powerhouse Planning
Powerhouse Planning (Powerhouse) is a remote team solutions company that provides fully managed, high-impact talent to organizations worldwide. Powerhouse connects businesses with a collective of highly skilled professionals, many of whom are military spouses and veterans, delivering expertise across business growth, content creation, and event facilitation. Operating as an integrated extension of its clients’ teams, Powerhouse offers flexible, cost-effective solutions designed to fill critical skill gaps and drive measurable results. Through its Empowering the Homefront initiative and commitment to giving back, Powerhouse is dedicated to creating meaningful career opportunities for military spouses and strengthening the military community.

Website: powerhouseplanning.com

Facebook: facebook.com/powerhouseplanning

LinkedIn: linkedin.com/company/powerhouse-planning-llc

2026-04-16T09:07:46-04:00April 16th, 2026|Powerhouse News|

The Power of Narrative: How Storytelling Elevates Your Mission

The Power of Narrative: How Storytelling Elevates Your Mission

By: Aeson Akins

Stories shape how we understand the world. We share them with friends, stream them on our phones, and scroll through them all day long. The human appetite for stories is endless. So how can the story of your business resonate and stand out amid all these stories?

The Importance of a Good Story
Every organization has a story, but not every organization knows how to tell it well. Done effectively, storytelling captures attention and inspires action, whether that’s making a purchase, signing up for a subscription, or supporting a mission. Telling a good story connects with a consumer on a biochemical level and can even leave a lasting memory.

Knowing your organization’s story is important, but learning how to tell that story in a way that resonates with clients can elevate your mission and your brand. The power of your narrative can draw in potential clients and expand your reach, ensuring that your story and your mission is clear, confident, and compelling.

What Makes a Good Story?
Think about the last story that stopped you mid-scroll or stuck with you long after a conversation ended. Chances are, it had a clear arc: a beginning that drew you in, a middle that held your attention, and an end that left you with something, whether that was a feeling, a decision, or even a reason to share it.

That same storytelling structure applies to your business. When you walk your audience through the journey of how your organization came to be (the problem you saw, the moment you decided to do something about it, and the difference you’re making today), you’re doing more than sharing information. You’re inviting people behind the scenes, letting them connect with the humans behind the mission. That’s what earns trust. And trust is what turns a first-time visitor into a long-time supporter.

The Importance of Words
Here’s something worth considering: The words you choose matter just as much as the story you’re telling. Two words can mean nearly the same thing on paper but feel completely different to the person reading them. Think about it—”ran,” “sprinted,” “darted,” and “lunged” all describe someone moving fast, but each one paints a different picture. The same goes for the language you use about your business. “Aiding” your clients sounds formal and a little distant. “Helping” feels like a partnership between equals. “Serving” tells your audience that their success is your whole point. Small shifts in word choice can be the difference between content that sounds corporate and content that sounds genuinely human. So as you shape your story, pay attention to those little words. They’re quietly doing a lot of heavy lifting.

Crafting the Narrative
At the end of the day, the goal of your story is to be remembered and felt. Emotion is what turns a good story into a lasting one, and the way to get there is by grounding your narrative in the details that bring it to life. For example, if you tell someone a door was ajar, they register the fact. But if you describe a rusty, creaking door that groaned when pushed open? Suddenly they’re there with you. Sensory details—what something looked like, sounded like, felt like—set the scene and anchor the memory. Then the meaning you layer on top of those details, such as the tension, the relief, the turning point, is what makes your audience feel something. So don’t just report what happened. Paint the picture, and then tell them why it mattered.

An Appeal to Logic
Now you have an idea of what your story is and how you want to tell it. So what? People want to know what your business can do for them, which is why it is crucial to provide metrics. These can be statistics ranging from how many clients your business served to a rating on a five-star scale. For added points, incorporate customer testimony. Not only are you proudly displaying a metric, but you can also select a review of your business that was created externally. In this way, you’re telling your story by using one written by someone else.

At Powerhouse Planning, we’re expert storytellers. We understand how to craft narratives that resonate with your audience and turn interest into meaningful growth. From developing social media strategies and campaigns to creating blogs and articles that bring your mission to life, Powerhouse provides the content that connects and drives results. Contact us today to learn how we can help amplify your voice.

2026-04-14T12:13:00-04:00April 10th, 2026|Powerhouse News|

Powerhouse Planning Earns Military Friendly® Employer Designation

Burke, VA (March 30, 2026) – Powerhouse Planning proudly announces it has been recognized as a Military Friendly® Employer, an honor that underscores the company’s deep commitment to supporting the military community and cultivating an inclusive, opportunity-driven workplace.

The Military Friendly® Employer ratings designation signifies an organization’s unwavering dedication to creating meaningful career pathways for military spouses, veterans, and other military-affiliated individuals. This recognition highlights Powerhouse Planning’s intentional efforts to foster an environment where flexibility, professional growth, and long-term success are accessible to those connected to military service.

“At Powerhouse Planning, supporting military families isn’t just a mission. It is foundational to who we are,” said President Jessica Bertsch. “As a company built to provide meaningful employment opportunities for military spouses, we are honored to be recognized for continuing to create a workplace where this community can thrive professionally, regardless of the challenges that come with military life.”

The Military Friendly® Employer designation celebrates organizations that go beyond standard hiring practices by implementing comprehensive strategies that promote inclusion, retention, and advancement for military-affiliated talent. Powerhouse Planning’s model, designed with mobility, flexibility, and career continuity in mind, directly addresses the unique barriers military spouses often face in the workforce.

Through this recognition, Powerhouse Planning joins a distinguished group of organizations that demonstrate measurable impact in supporting the military community and setting a benchmark for inclusive employment practices.

About Powerhouse Planning

Powerhouse Planning is a remote team solutions company that provides fully managed, high-impact talent to organizations worldwide. Powerhouse connects businesses with a collective of highly skilled professionals, many of whom are military spouses and veterans, delivering expertise across business growth, content creation, and event support. Operating as an integrated extension of its clients’ teams, Powerhouse offers flexible, cost-effective solutions designed to fill critical skill gaps and drive measurable results. Through its Empowering the Homefront™ initiative and commitment to giving back, Powerhouse is dedicated to creating meaningful career opportunities for military spouses and strengthening the military community.

2026-03-30T14:09:42-04:00March 30th, 2026|Powerhouse News|

How to Use AI Tools Without Losing Your Brand’s Voice

How to Use AI Tools Without Losing Your Brand’s Voice

By: Heatherlynn Akins

At Powerhouse Planning, we’ve been closely following the rapid rise of generative AI since the arrival of OpenAI’s ChatGPT in November 2022. While the foundational concepts for generative AI have been around since the 1960s, with digital virtual assistants becoming more mainstream after the introduction of smartphones, it was the generative adversarial network (GAN) in 2014 that really created the space for AI tools like ChatGPT to become prominent.* Combining the impressive feats of generative AI with large language models brought artificial intelligence to an entirely new level, one that has seen some of the most rapid advancements in technological history. Now, with AI developers focused on agentic AI, systems capable of performing multistep tasks using reason, memory, multimodal perception, and task automation, it’s clear that AI tools are here to stay.

With the incredible advancements generative AI has made since late 2022, businesses are understandably finding it increasingly tempting to turn to AI for many tasks that traditionally have taken their employees hours to complete. While AI can save time, it doesn’t always meet the mark when it comes to ensuring your voice is on brand. With so many companies adopting AI practices and utilizing the technology, ensuring your message isn’t getting lost in all the AI “sameness” is critical. After all, you’re still trying to reach human audiences, clients, and potential clients. A 2024 Deloitte report said that 68% of consumers are worried generative AI could be used to deceive them, making it harder to trust information.

So, how can you embrace generative AI tools while maintaining your brand’s voice and customer confidence? Here are our top tips.

Don’t just have a voice guide; have an AI-ready voice brief. According to Averi, most marketers (83%) say AI helps them produce content more quickly, but only about a quarter (25.6%) believe it performs better than human-created work. Generative AI is only as good as the prompts it receives. Most business’ brand standards are written for humans. Consider creating a voice guide within your brand standards that your AI tool of choice can follow step by step. Include adjectives that define your tone. Use short sentences that avoid corporate jargon that can muddy your message. Include language lists that include approved phrases, banned phrases, and sentences that describe your products and services. Consider creating a couple of examples showing “on-brand” and “off-brand” messaging to show how your brand actually sounds.

Your brand’s voice is a dataset, not a vibe. AI is an elite mimic, but it needs a teacher. The more on-brand content you give it, the better it will be. Paste or link your best blogs, emails, landing pages, and social posts and ask your AI tool to summarize your voice patterns (e.g., sentence length, humor, formality). Upload content libraries so your AI can learn from real examples on a scale. Create separate voices for different needs. For example, craft a voice for your CEO, for LinkedIn, for product email updates. Always consider who’s speaking and who it’s for. Don’t make your AI tool guess.

Your content is only as good as your prompts. If you don’t want your AI tool to turn out generic content, you have to feed it brand-aware prompts. The University of Florida Brand Center suggests “remember[ing] the maxim ‘garbage in, garbage out.’” The more time you spend ensuring your prompts provide context, include voice rules, provide examples of on-brand copy, and include specific tasks (e.g., “draft,” “rewrite,” “improve”), the better the AI-generated content you will get. Optimizely strongly suggests ensuring consistent messaging and generating first drafts yourself to save time as well as localizing your brand voice for different markets. Paying attention to refining your prompts will go a long way to producing on-brand AI-generated materials.

AI is a refiner and a translator, not the soul of your message. AI should be considered more as a copywriter than a creator. No matter how rich your prompts are, or how AI-ready your brand standards are, AI won’t get it right the first time. To really ensure your voice is being heard and your brand story is being told, use AI to support your storytelling, not to replace it. Don’t risk losing an authentic emotional connection and narrative depth by trusting AI to get it right the first time, especially if what you are creating requires sensitive or high-stakes messaging. Always employ humans-in-the-loop practices when it comes to using generative AI. As good as it is already, AI just can’t understand nuance, navigate cultural context, or take editorial responsibility. Plus, it requires consistent calibration to ensure that your brand voice doesn’t sound stale and generic. Providing refreshed phrases and language on a regular basis will help your AI-generated materials sound fresh and current.

Brands that use AI responsibly build more trust, not less. The bottom line is that we all strive to be trusted brands our clients and customers want to do business with. Make sure that however you use AI tools, you remain transparent and ethical. Give credit where credit is due. Follow up on those links your AI tool provides showing where it may have obtained certain information so you can appropriately give credit to someone else’s ideas or content. Never auto-publish anything AI-generated. Human oversight is nonnegotiable. Consider setting internal policies on when and where AI is allowed and where it isn’t. And always be aware of sharing sensitive information with any AI tool.

Generative AI can be a valuable tool to sharing your brand voice, but it’s still only as good as the information a human feeds it. Think of it like any other technological innovation. Will it make your life easier? It can. Does it (really) replace the human touch in telling your brand story? No. You’re still the best voice for your brand; AI is just another tool you can reach for to help you tell your story.

Powerhouse Planning knows that creating content rooted in your true business identity is critical in building trust in your brand. For more information on how we can help you create on-brand content utilizing our proven total remote team solution and leveraging the best in AI tools, contact us today.

* For a brief timeline of generative AI, check out DATAVERSITY.

2026-04-14T12:16:39-04:00March 3rd, 2026|Powerhouse News|

New Powerhouse Team Member

Amanda is excited to join the Powerhouse Planning team as a social media specialist, bringing her experience of crafting clear, compelling content. A seasoned public relations professional, she has spent more than 15 years writing content across print and digital platforms for both the Department of Veterans Affairs and the nonprofit Austin’s Place. She holds a BA and MA in professional writing from Carnegie Mellon University. A proud Air Force spouse and mother of four, Amanda is originally from Pittsburgh, Pennsylvania. In her free time, she enjoys traveling (currently working toward visiting all 50 states with her husband) and unwinding with a great book and a perfect cup of coffee.

2025-12-11T18:48:18-05:00December 11th, 2025|Powerhouse News|

New Powerhouse Team Member

Georgette is a virtual assistant and digital creator with a strong background in administrative operations, social media marketing, and UGC creation. She has served in the United States Army for 10 years, specializing in supply and logistics management, which has shaped her reliability, attention to detail, and ability to thrive under pressure. Outside of work, she is a wife of nearly six years and a mom to two beautiful girls. She and her family love spending time outdoors, riding their SxS, and enjoying simple moments together. Georgette brings that same grounded, family-centered mindset to the clients she supports, combining structure, creativity, and heart in everything she does.

2025-12-08T15:25:35-05:00December 8th, 2025|Powerhouse News|

New Powerhouse Team Member

Powerhouse is thrilled to welcome Kendall as a quality assurance specialist on the Powerhouse Planning team. Kendall holds a Bachelor of Science in business administration with a concentration in accounting and a background in organization and financial management. Kendall, a military spouse originally from Florida, has lived all over the country and spent three years in Japan. Outside of work, she is a mom of three who enjoys spending time outdoors, whether it’s camping, hiking, or exploring new places with her family.  

2025-09-12T18:54:11-04:00September 12th, 2025|Powerhouse News|

New Powerhouse Team Member

Randi is a nonprofit expert, writer, editor, and master storyteller who uses stories as a vehicle to activate audiences and drive change. She has dedicated more than 25 years to providing support for and service to vulnerable populations including the military community, the special needs community, families in crisis, and the mental health community. Each of these communities faces unique challenges and obstacles. And working with each, Randi has successfully customized voice, messaging, and storytelling to deliver the communications and development outcomes necessary to sustain operations and advance missions.

As a writer, Randi masterfully uses her words to educate and inform, rally volunteers, build partnerships, secure funding, and engage the right stakeholders for each opportunity. As an editor, she ensures that all messaging is clean, aligned with brand, in the right voice, and on target for its intended audience.

Proposals and grants, prospect research, website content, articles, newsletters, press releases, e-blasts, blog posts, content development, copywriting and copyediting, and ghostwriting are all in Randi’s repertoire. She believes that words change the world in ways large and small. Her goal is always to put her clients in the best possible light with every word written or edited.

In the military space, Randi is a former (20+ years) military spouse and a national advocate for military families who is known for her ability to successfully bridge the military-civilian divide. She founded and ran a nationally recognized nonprofit for military families for almost a decade, served on the inaugural advisory board of the Military Family Advisory Network, was a co-author of Stories Around the Table: Laughter, Wisdom, and Strength in Military Life, and has been a sought-after writer and speaker on military and military-family-related topics.

Randi earned a BA in psychology from Rutgers University and an MS in human services with a specialty in nonprofit management from Capella University. A Chapel of the Four Chaplains Legion of Honor awardee, Shield of Sparta Heroine of the Infantry recipient, and Harlequin More Than Words “Real Life Heroine,” her favorite title is proud mama of four children and BuNana to the world’s greatest grandbaby.

2025-08-30T14:29:50-04:00August 30th, 2025|Powerhouse News|

New Powerhouse Team Member

Natalie is thrilled to join the Powerhouse team as guest services manager! Possessing a diverse background of experiences and relentless problem-solving skills, she will serve as a strong asset amongst the Powerhouse staff. 

Born in Arkansas, she received her B.A. in health education from the University of Central Arkansas. Continuing on her educational journey, she is expected to graduate with her Master of Arts in exercise science within the upcoming year. 

As a proud military spouse of seven years, she currently resides in Tucson, Arizona with her husband and daughter. 

In her free time, she enjoys pursuing fitness, cooking, reading books, and having a flavorful cup of coffee.

2025-08-14T16:48:07-04:00August 14th, 2025|Powerhouse News|

New Powerhouse Team Member

Kimi is an Army spouse of 18 years and is thrilled to be a part of the Powerhouse design team! She has B.A. in graphic design and fine art from the University of Hawaii, where she also played for the women’s soccer team. She has over 20 years of experience in the graphic arts and has owned and operated four of her own successful businesses. Moving with the military has taught her to have an abundance of patience and resiliency—and that there will always be a solution to any given problem, even if it seems excessively unconventional. She is a natural-born nerd and can generally be found with a cup of coffee (black, thank you) and a good book whenever she is not shuttling her three boys around to athletic events or throwing a ball for her dogs.

2025-07-03T03:37:30-04:00July 3rd, 2025|Powerhouse News|
Go to Top