By: Randi Cairns
Unless you’re a business of one and wearer of all the hats (we’ve been there, done that, and gotten the T-shirt), you’ve got a team of folks you rely on to do the things your business does. The best way to get those things done, and more importantly, to have a team that loves doing them, is to prioritize your company’s internal communications.
We’ve got experts ready to rock that function for your business (and we’re happy to tell you all about that), but you can choose right now to improve your internal communications skills or at least start thinking about what that might look like. (Spoiler alert: When it’s done right, it looks like increased teamwork, productivity, and employee engagement.)
Here are a few tips on business etiquette when it comes to internal communications:
- Value your team’s time.
By being mindful about what and how often you communicate with your team, you demonstrate that you care about how they use their time, and you minimize unnecessary distractions. Nobody wants to work to the relentless alerts of incoming emails, texts, and Slack messages. If there’s a time-sensitive message that needs to be communicated, of course that needs to go out right away. But for the things that aren’t on fire or bleeding, be deliberate about the communications you put out there. Can you send out one email that highlights key information instead of a dozen as they occur to you? Do that instead.
Bonus points: It’s totally okay to use multiple tools to communicate. No one tool is perfect for everything, but you can agree as a team about which platforms are to be used to communicate depending upon urgency and importance (or whatever other criteria you choose). (more…)