20 Things That Truly Matter in Business

A great skill to sharpen is your ability to recognize what is important for your business in the long term. As you cultivate this ability, it becomes easier to actively prioritize the things that are truly significant over the things that simply feel urgent. In this Powerhouse resource, we will navigate you through 20 essential focus areas that prove worthy of your time and investment.


1. Build a culture that values people. A secret of successful businesses is that they’ve mastered developing a great culture centered around their people. Large organizations the world over measure and work to improve their employee engagement because it directly affects their bottom line. And engagement comes down to a few simple things, such as feeling valued and supported, doing meaningful work, and having a leadership culture that fosters trust and empowerment.

2. Learn what matters most to your customers. Your ultimate success can usually be determined by the intersection of two key points: how well you harness your strengths to do what you’re good at doing, and how well this meets your customers’ needs. You can only get so far on that first one, so you’re surely going to need some input on the second.

3. Develop great partnerships. Building strong, healthy, reciprocal relationships with other businesses can really work to propel both of your operations forward. Increasing networking opportunities, pooling resources and client bases, streamlining processes, and finding positive new ways of doing business together are just a few of the potential benefits.

4. Find sources of support that strengthen you. Mentors can come in many forms and need not even be senior to you. Take notice when you are in the company of someone who inspires and motivates you, affirms you, and gives you the courage to reach higher in your goals. Spend more time with these everyday mentors, and you’ll feel the positive effects in other aspects of your life and business.


5. Keep reflecting on the values and standards that guide you. If you have a personal dedication to keep all communications positive and uplifting, for example, this principle can help you navigate conversations, marketing plans, or even conflict resolution. Lean on your moral foundations to guide you through circumstances both large and small.

6. Take the long-term view. When you’re faced with either a great challenge or an awesome potential opportunity, hold it up against your big picture, your long-term plan. Seeking this perspective can help you avoid lots of twists and turns that might otherwise slow down your progress toward your big, long-term goals.

7. Give yourself permission to flex in the short term. Sometimes, despite our best efforts to stay the course, we are dealt an untimely pothole or a fork in the road. It’s okay to make swift calls to action to keep yourself afloat when things get tough. Sometimes making changes is safer than the alternative of being eventually rendered obsolete.

8. Do a few things really, really well. Success is more often a product of doing less than doing more. Just focus on doing what you’re good at, doing what is worthwhile, and doing these things exquisitely.


9. Share good news. Foster confidence and establish credibility by regularly sharing what’s going well, celebrating successful outcomes, and talking about goals and future plans you’re excited about.

10. Encourage trust by being transparent. Share openly about what you’ve learned and about your future plans—and involve people in them—and watch your relationships deepen. For more ways to establish credibility, check out our Powerhouse resource with 20 tips devoted entirely to this topic.

11. Be dependable; it’s a powerful form of respect. Be on time for appointments, start and end all phone calls or meetings on time, and by all means deliver what you said you would. The underlying messages of these simple actions say, “You matter to me,” “I value our relationship,” and “I respect your time.”

12. Accept feedback graciously. If someone is brave enough to tell you that something went wrong, welcome the feedback with open arms. Most customers won’t take the time to complain; they’ll simply take their business elsewhere and never return. That’s not a scenario that helps you learn and improve, so ask for feedback and thank customers who are willing to tell you the truth.

13. Be a familiar face. There’s a simple psychological phenomenon called the “mere-exposure effect,” which suggests the more we see someone, the more we come to like them. Have you ever loved going to a restaurant where the owner always came by your table to say hello and engage in small talk? It’s a simple gesture that leaves a great impression.

14. Make communications meaningful. We have all experienced “spam” and overcommunication. When you send out communications, make every effort to be clear, concise, and relevant to your recipients.


15. Remember that you’re growing. Much of running a business requires you to focus outwardly on others. It’s equally vital that you invest in your own growth and development. The more we learn and begin to become an expert in our field, the more our enjoyment of our work can grow.

16. Strive to stay relevant. You rocked this starting a business thing! Now comes the fun part—keeping your business strong through changes in the market, technology, and other unknowns that lie ahead. In addition to learning continuously from your customers, identify other opportunities to keep your business ahead of the curve.

17. Learn from mistakes, when you can. Not one of us is immune to making mistakes. Fortunately, it’s a proven way to learn—even more effective than being told the right way to do something from the start. Don’t worry about perfection. It’s okay to take risks and experience some failures, especially when you commit to learn from them.

18. Focus on your strengths. There is an old proverb that says, “If you chase two rabbits, both will escape.” A good strategy in business is to pay really close attention to what you love doing and what your personal strengths are. When you know the answers to those questions, you can intensely focus on the one thing you can do really well.

19. Give back. You should be tremendously proud of yourself if you’ve deemed “giving back” a measure of your business success. Benefitting others and creating a positive impact in your community make your work feel more meaningful and have a positive effect on your overall sense of well-being.

20. Grow and reward loyalty. Loyalty is quite possibly the strongest determinant of business success. Loyal customers support your bottom line with repeat business and grow your reach through positive word-of-mouth marketing. Building loyalty in the first place takes great customer service and relationship-building. Look for ways to reward loyalty once it’s there, such as simple gifts of thanks and recognition, milestone discounts, and membership perks.

2020-04-20T16:13:56+00:00May 25th, 2020|

20 Tips to Have Fun at Work

According to the Bureau of Labor Statistics, 89% of working Americans spend an average of 8.5 hours every weekday and 5.6 hours per weekend day at work. That translates to roughly 90,000 hours or 1/3 of an average lifespan spent working. That’s a staggering number. In August of 2019, The Conference Board released its report on job satisfaction, with 54% of Americans reporting that they are satisfied, a three-point jump from the previous year. So, while Americans are basically satisfied with the work they do, they’re spending a lot of their lives doing it.

We’ve all heard the phrase, “If you’re going to do something, do it well,” and an entire generation has embraced the YOLO (You Only Live Once) philosophy. When we realized how much time we all are going to spend working, we decided there has to be a way to make the most of it. Below you’ll find 20 ways to have fun at work, presented in no particular order. These tips may not all be practical for your work situation, but we’re betting you can find plenty to help you live your best, most fun work life.

1. Decorate. Yes, we’re serious, decorate! Whether it’s your cubicle, your office, or a part of your desk, bring in those vacation photos, the children’s artwork, special mementos, or tchotchkes. Anything that brings a smile to your face and reminds you that you do, in fact, have a life outside the office.

2. Make friends. We know, you don’t necessarily go to work to make friends, but whether you like it or not, your coworkers are fixtures in your life. We’re not saying you have to become BFFs, but work friends can make coming to the office a much more pleasant experience. Remember, nobody knows what you go through at work better than those who go through it with you.

3. Create happy moments. Whether it’s leaving a note of encouragement on a coworker’s desk or offering a compliment to another coworker, bring a bit of joy to the office. We all like receiving compliments, knowing we’re appreciated, and feeling like we’re not alone. Bonus? Making these small gestures will not only improve office morale, but it’ll make you feel good too.

4. Create or join an office team or club. Thinking about joining the office softball team? Do it. Ever wonder if your colleagues like the same books you do? Consider starting an office book club. It’s all about connections. The more connected we are to those we work with, the more productive we’ll be. Seriously—you may not think of softball or book club as team-building exercises, but they are. You’ll more effectively work together on group projects; the more comfortable you feel with one another, the more likely you are to put your more creative ideas out there for discussion.

5. Get up and get out. Make time every day to get away from your desk. Go for a walk or get in a mid-day workout. Physical movement gets the juices flowing, can give you that afternoon pick-me-up (without the added calories), and can afford you the opportunity to take a colleague with you. Invite a colleague to walk with you to a nearby coffee shop and talk through a work issue that’s been bothering you. Or invite someone to be your gym buddy. Alternatively, take a few minutes to yourself to recharge your batteries. You’ll get more done and feel better, too.

6. Solve a riddle. Engage in a good, old-fashioned, non-work puzzle. Do a crossword or word search. Break out that Sudoku you’ve been meaning to get to. Better yet, institute an office-wide puzzle break. Consider emailing a daily riddle challenge to everyone in the office. Give a small prize or bragging rights to whoever solves it first. Just make sure you check with your boss first and get permission. Even if your boss doesn’t go for it, consider limiting it to just your division or team.

7. Celebrate. Yes, a festive atmosphere gets everyone in a happy mood. Celebrate birthdays or work anniversaries, or get into the holiday mood. Consider implementing a “Fun Committee” to keep track of celebrations, just make sure to rotate duties so everyone gets a chance to just show up.

8. Allow spontaneity. This may be a little difficult if you’re not the boss, but encourage spontaneity where you can. For instance, maybe the office is super quiet and there aren’t any clients currently in the building—declare it’s party time and crank up the tunes. Let everyone get a chance to get up, dance, chill for a song or two. Then go back to business as usual.

9. Send handwritten notes. We admit this suggestion is mostly for bosses and managers. Take a little time to send handwritten notes of appreciation to your employees. Then arrange for them to be delivered “anonymously” at random times. Your employees will appreciate knowing you see and admire the efforts they’re making, and you’ll get a little joy knowing you’ve made them smile.

10. Go on work outings. Take a small bit of time and get the office out of the office. Arrange for everyone to have a picnic lunch at a nearby park or organize an after-work activity, such as an Escape Room adventure. Everyone gets a chance to interact outside of the office environment and, depending on what you do, you could just sneak some team-building skills into the mix.

11. Do group exercises. Did you know that schools in Japan start each school day with group exercises? Many Japanese companies have adopted a similar strategy. Not only does everyone get a chance to get up and get moving, but group exercise has several positive benefits, including increased productivity. It doesn’t have to be anything extravagant, just a few minutes of shared activity.

12. Give yourself a reward. Give yourself permission to celebrate a job well done for every task completed. Whether it’s a pat on the back, a high five, or five minutes to revel in your success, find a ritual that is rewarding for you, something small that serves to remind you of your accomplishments and that you rock.

13. Meditate. The benefits of meditation are varied, but they can include increased productivity, creative breakthroughs, and stress relief. Take a few minutes every day to meditate. You can find countless tutorials on the internet or you can create your own meditation routine.

14. Play a harmless prank. Yes, we’re giving you permission to be a little immature. Just keep it harmless. Plaster a coworker’s space with Post-It notes, or pin a funny comic up. Maybe rearrange items on someone’s desk. Just make sure that whatever you do will be received in the playful way you mean it. And be ready to fall victim yourself.

15. Start a charity drive. What better way to promote feelings of well-being and happiness than by doing something meaningful for those less fortunate. Take a favorite charity and organize a drive or benefit. Or poll your coworkers. Just get the office involved. Not only will you all be working together for a common cause, but you’ll also feel good about helping others.

16. Track tasks with a productivity app. “There’s an app for that.” Take those nagging details you just hate to track and let an app do it for you. You’ll relieve some niggling stress and you’ll have an accurate accounting should you need it, too. Whether you setting reminders or tracking taskers, it’ll relieve you to know that the app has your back. No more worrying you’re forgetting something. Some even allow you to share reminders with your coworkers so everyone remains on the same page. It’s as easy as finding the right app for you and downloading it.

17. Have regular no-business meetings. Schedule regular meetings where you talk about anything but business. Whether you discuss the latest water-cooler Netflix show or how the local sports teams are faring that season, make time for small talk. Not only might you learn that you do have something in common with that difficult-to-know colleague, you’ll be giving your brain permission to turn itself off for a few minutes. These meetings don’t have to be long, but they do need to be regular.

18. Organize goofing-off time. Start a pick-up basketball game at lunch. Or hold a trash can basketball tournament toward the end of the day. Maybe a speed board game event is more up your alley (think speed dating only with board games). Organize times to set aside work and have some silly fun. Put a white board up in the break room where everyone can jot ideas down and then pick a few to implement.

19. Get some toys. We know, it sounds strange, but pick up some Pez dispensers or slinkies or hula hoops and bring them to the office. Perhaps a couple of pool noodles for mock sword fights or a few coloring books. Keep a “toy box” in the break room where employees can go and pick a toy for a little stress relief. Trust that “what happens in the break room will stay in the break room.”

20. Start a 30-day happiness challenge. Not sure what that is? Do a quick internet search and you’ll learn all about it. Challenge all your coworkers to complete the challenge. Not only will you all gain a little happiness, but work productivity will rise as well, and everyone will be better for it.

2020-03-23T20:09:34+00:00May 1st, 2020|
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