We joke that there’s nothing new under the sun. The same younger folks who mock the old-timers among us wear clothing lines recycled from times past and sing lyrics to songs we knew when we ourselves were children. So too, unless you’re an inventor, it is unlikely that your business provides a product or service that someone else, somewhere else, is not also marketing. The key, then, is in how you package or deliver whatever the product, service, or content is that you’re selling. And the great differentiator is creativity.
Paint a picture. Okay, maybe not literally (although a mural would be AWESOME). But use imagery to promote your work. People are visual by nature, and your images will get their attention far more easily than the best-worded content. Be sure you’re adding well-worded content for them to see once you’ve piqued their interest. Capture video of your team (or your team of one—just keeping it real in small business land) at work behind the scenes. Create an infographic of what you do, the pain point you solve, or the progress you’ve made. (We’re super proud of that growth in charitable giving).
Provide value. Sure, all business inherently should be about providing value to customers. But if you want to stand out, go the extra mile. Not everything you offer has to be about making a profit. Share your expertise. Be a resource for the people who trust you with their dollars and business. Like these great (free!) MILLIE Toolkits that can help guide you through a PCS from start to finish. Incidentally, giving away something that you’ve invested time and love in is good for business.
Be generous with your gratitude. You could simply put whatever you sell in a box and send it out in the mail. But everybody’s doing that. Be creative about how you show your love for the people who keep your business lights on (literally and figuratively). Send a handwritten thank-you note. Toss in a free product or coupon code. Showcase their work if you’re providing services to them. Give them a shout-out for their business (unless you’re selling something that requires some discretion, and then maybe don’t advertise how glad you are they’ve bought your incontinence products, for example.)
Create your own league of super fans. Super fans are people who are delighted with the products or services you offer. They’re your purpose as a business owner. They’re also your best marketing tool. Get their quotes and endorsements. Ask for those positive reviews that you can promote on your website and social media. Capture photos of people wearing/using your products in the most interesting/far-away/unusual places via a photo or video contest. Hold a “best caption” challenge. Make it “cool” (or at least remotely entertaining) to be someone who purchases what you’re selling.
Brag on yourself. Well, not in an unbecoming way, but if you can’t speak well of whatever you’re selling, making, or providing, then how do you expect other people to be excited about it? Want to see a great example of this? Check out Cape Henry Associates. They don’t just tell you what they do—they show you with engaging video. Put yourself out there to the extent that you’re comfortable and then a little bit more (because growth comes in the uncomfortable places). Allow yourself to be interviewed about what you do or sell. Provide content to sources beyond your website and social media properties.
Pick and choose from any or all of the above. Better yet, figure out how to add your own special spin to your efforts. And across it all, be authentically you. The most creative thing you can do is be yourself.